Claire Thomlinson is Head of Customer Service at Valda Energy where she leads the contact centre and other key support functions through effective and innovative strategic planning and exceptional people leadership.

With over 20 years of experience in the Customer Service industry, spanning sectors such as utilities, retail, and publishing, Claire is a passionate customer ambassador. She strives to ensure her teams deliver exceptional service that aligns with the organisation’s goals and values. Claire fosters a culture where people and customers matter most.

Outside of work, Claire is an amateur triathlete. You can often find her in the pool, on her bike, or pounding the roads.