The Energy Revolution.🎉

Valda Energy is a dynamic and rapidly growing energy supplier based in Bicester, committed to driving business success through smart, reliable energy solutions. Established in 2019 by industry experts, we bring together a diverse combination of talent to foster continuous sustainable growth. We challenge the existing marketplace with our leading, tech-driven, and customer-focused approach. Our passion for innovation and dedication to exceptional service sets us apart.

At Valda Energy, we live by our core values: communicate, collaborate, own it, embrace change, and put the customer first. We believe that our people are our greatest asset, and we are dedicated to fostering a supportive and evolving culture. From introducing new benefits to offering structured training opportunities and hosting frequent social events, we ensure our employees thrive.

Perks that Power Your Journey. ⭐️

• Annual Salary up to £35k
• Company annual bonus scheme
• 25 days of annual leave plus bank holidays, plus length of service award up to 30 days
• Private Medical Insurance with Vitality Health
• Life Insurance policy, providing coverage at four times your salary
• Employee Assistance Programme offering confidential support and guidance
• Enjoy an array of complimentary snacks, drinks, and lunch options in our office
• Salary sacrifice pension scheme where we will match contributions up to 4%
• In-house learning and development team devoted to nurturing your talent, unlocking potential and propelling you towards being your best
• Refer a friend scheme (up to £500), monthly team events, annual company events & recognition awards.  

How you will Energize Our Team. 🤝

As a team leader, you will be responsible for managing and coordinating the activities of our debt collection agencies, and internal admin team. Your primary focus will be to ensure the efficient and effective management of overdue accounts, the safe disconnection and reconnection of customers, and the seamless operation of administrative processes. You will play a crucial role in achieving our financial and operational targets while maintaining high standards of customer service and compliance.

Your day-to-day responsibilities will include:

• Motivating your team to exceed daily, weekly, and monthly KPI’s
• Coaching and develop your team to maximise their potential
• Daily management of your team including schedule adherence, absence, managing individual and team performance and adherence to company policies
• Analyze and improve workflows, establish standard operating procedures, and ensure compliance with company standards
• Works as one team to drive and support the company culture
• Meet key performance objectives, as set by management
• Support the business through operational effectiveness and delivery of KPIs, digital first  

The Spark we're Looking For. 🔍

• 2+ years of experience in a leadership/managerial position
• Excellent interpersonal skills and an ability to communicate effectively with a wide range of people, both orally and written, and in a professional manner
• Ability to work and deliver in a fast-paced environment with firm deadlines and demanding targets,showing an ability to react to change and a flexible approach to working hours
• Self-motivated and driven with a positive attitude – and a desire to self-develop.
  
• Exceptional organisation skills
• Competent I.T skills, especially with the Microsoft Suite
  
• Data analytics experience

If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for. We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements. We are here to support you, so please reach out to our team on joinus@valdaenergy.com